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Another tomorrow resale9/10/2023 “We want our customers to feel good not only about what they’re buying, but how they’re buying it.” “We want to provide a unique and elevated resale shopping experience that encourages a sense of discovery and provides access to the brands our customers know and love, while giving them a convenient opportunity to participate in the circular fashion economy,” said Olivia Kim. Authentication of certain luxury designer items is being done in partnership with Entrupy. Nordstrom has partnered with technology and logistics startup Yerdle to power the backend operations of the resale platform, including cleaning and repairing of product, inventory processing and fulfillment. The company plans to launch an online intake program where customers will have the ability to mail in merchandise. In addition, Nordstrom is launching a customer intake program in its New York flagship that will allow customers to bring in their “gently-used” used items in exchange for Nordstrom gift cards that can be spent across all the retailer’s online and store channels, including Nordstrom Rack, HauteLook and Trunk Club. All merchandise will be cleaned, repaired and refurbished before it becomes available for sale. Designed and built in collaboration with artist and furniture designer Marc Hundley, the shop will also feature a café space whose offerings will emphasize sustainable market finds.Īt launch, Nordstrom’s resale initiative will be stocked with merchandise sourced from the Nordstrom Quality Center (NQC), the facility that receives and processes returned and damaged merchandise from Nordstrom’s full-price channels. On the brick-and-mortar front, Nordstrom will open a See You Tomorrow in-store shop in its new Manhattan flagship. It will also highlight special brand partnerships, starting with Ganni, a Copenhagen-based contemporary fashion brand. The shop will be curated by Olivia Kim, VP of creative projects at Nordstrom, and feature an edited, authenticated assortment apparel and accessories from highly coveted brands, according to Nordstrom. 31, Nordstrom will launch, See You Tomorrow, an online and in-store resale shop. Nordstrom is the latest department store retailer to tap into one of retail’s fastest-growing markets: previously-owned clothes and accessories.
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